Community Wellbeing Advisor – Maternity Cover

Mission Statement


Together with people who have experienced mental health problems we provide quality services and support that reduce stigma and promote positive mental health and wellbeing.


Job Title

Community Wellbeing Advisor 

Maternity Cover, 12 months fixed term contract

Location Coventry
Salary £21,000 per annum (FTE)

Full time – 37 hours per week (job share may be considered)

Monday – Friday, 9:00am–4.30pm

May include some evening and weekend working


Purpose of the Job

The successful postholder will work alongside Managers and Clinicians within Primary Care Networks (PCN’s) at GP Surgeries and Community Hubs and carry a mixed caseload as identified by Lead staff involved.  They will provide quality mental health and practical support services to that caseload both on-site, in the community, and in people’s homes as appropriate (including those that are vulnerable and disadvantaged).  They will be able to function within the PCN team and become part of a wider community link/social prescribing model contributing to developing an innovative service model.


The aim of the service will be to:

  • Reduce pressure on GP appointments and prevent people from escalating into secondary mental health care services.
  • Support patients (service users) with non-medical, socio-economic needs, through providing a range of emotional/psychoeducational mental health.
  • Contribute towards improving personal and community resilience and reducing health inequalities by addressing the wider impact on health and providing support with practical needs such as debt, housing, and physical inactivity.

Key responsibilities include:

  • To provide a person-centred community wellbeing service to individuals referred.
  • To undertake a comprehensive person-centred led, quality needs and risk assessment, gathering information with support from clinical staff (as required).
  • To develop a simple personalised support plan in partnership and agreement with individuals to ensure their needs and aspirations are addressed, liaising with other relevant professionals as appropriate.
  • To provide consistent comprehensive emotional/psychoeducational and practical support interventions to a caseload of service users to enable them to develop better coping strategies and life skills or begin to address longer term underlying issues.
  • To maintain up to date and relevant knowledge and information regarding local services and support, particularly those provided by Statutory, Third Sector and those provided by Coventry and Warwickshire Mind.


Essential criteria includes:

  • Minimum of NVQ Level 2 and/or equivalent experience.
  • Experience of working with vulnerable people to address complex emotional and multiple support needs.
  • Up to date knowledge of mental health.
  • Excellent assessment skills and experience of working with adults with mental health issues.
  • Experience of carrying/being responsible for a caseload and working with patients/service users in a mentoring/support role.
  • Creativity and original thinking whilst developing practical solutions to problems.
  • Ability to effectively engage with people from diverse backgrounds.
  • Effective at developing and maintaining positive relationships and partnerships with other agencies.
  • Must have access to a vehicle as means of transport.
  • Flexible approach to working evenings and weekends.

About the service

This exciting opportunity will offer the post holder the chance to be part of:

  • An evolving service delivery providing and developing a range of support interventions to people with varying mental health needs to enable them to access community support services.
  • A wider team of mixed, experienced professionals from clinical and non-clinical support backgrounds and services.
  • An established, reputable and expanding local (and national) organisation offering both generic and specialist mental health and wellbeing support services.


We are looking for individuals who are flexible and approachable and have at least 1 years’ experience working within an organisation providing a range of support activities to vulnerable adults with varying mental health and wellbeing needs.

We would welcome applications at NVQ Level 2 or equivalent experience in one or more of: Social Work/Youth Work/Psychology/Mental Health/Occupational Therapy/Community Development/Education.

What We Can Offer You

The following are just some of the benefits that Coventry and Warwickshire Mind offer its employees:

  • Annual Leave – 25 days plus bank holidays plus an extra day for every 2 completed holiday years’ service, to a maximum of 5 additional days after ten holiday years of service (pro-rata).
  • Wellbeing Day – Every employee receives the benefit of a Wellbeing Day, each year, which can be booked if you feel you need a day to take care of your own mental health and wellbeing.
  • Life Insurance Policy – All employees of Coventry and Warwickshire Mind are covered by a Life Insurance policy.  You will be auto enrolled onto the scheme from day one of service and are covered for the duration of your working life with the organisation or until your 75th birthday, if still employed by CW Mind. The cover is for a payment of 2 x gross salary (tax free), should you die whilst in service with CW Mind.
  • Employee Development – Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means.
  • Flexible Working – A range of options available for all employees, after completing 26 weeks of service, dependent on role and responsibilities. This includes, working patterns, working in CWM venues, and working remotely.
  • Pension – Minimum 5% employee contribution and 3% employer contribution, with an ethical investment policy option.
  • Sick pay – On passing the probationary period, Coventry and Warwickshire Mind employees will be entitled to paid sick leave.

Closing date: 12 Noon on Monday 6th December 2021

Interview dates: Wednesday 15th December and Thursday 16th December 2021.


For an application form and full job description please use the links below.

Please see the Job Description for this role.  If you are interested in this post, please read the Guidance Notes before completing the Application Form and Equal Opportunities Form

Should you require further information please make sure you state the specific vacancy your post relates to so we can be as efficient as possible with our response.

Please note: Only successful applicants will be notified.

Previous applicants need not apply.

We reserve the right to close the application window early and without notice should a suitable number of applications be received.


Coventry and Warwickshire Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.

Coventry and Warwickshire Mind is a leading mental health service provider and an equal opportunities employer.