Community Engagement Facilitator

Mission Statement

Together with people who have experienced mental health problems we provide quality services and support that reduce stigma and promote positive mental health and wellbeing.


Job Details Breathing Space
Job Title Community Engagement Facilitator
Location Coventry & Warwickshire
Salary £21,000

37 hours per week


Are you passionate about making a difference to the lives of people who experience mental health issues? 

Would you like to be part of an inclusive, enabling, honest and effective organisation? 

Our vision is of a society that promotes good mental health for all and that values, as equals, people who experience mental health problems. 

Come and join our creative, dynamic and motivated service, Breathing Space, supporting Orbit residents in Coventry, Nuneaton, Bedworth and Rugby! We look forward to receiving your application.

Purpose of the Job

Breathing Space is a wellbeing provision aimed at Orbit residents with mild to moderate mental health needs.

The service is to enable Orbit customers to develop skills to enhance their mental wellbeing and recovery and build long term resilience.

The successful post holder will be expected to engage with individuals referred, to deliver early intervention and prevention support approaches tailored to their presenting needs.

This will involve delivering a blend of interventions including one-to-one, face-to-face, on-line and telephone support. Information and/or signposting to other services as appropriate is also provided.

Co-working and co-location with community-based services may also be required.

Key responsibilities include:

    • To receive referrals and effectively manage all contact of people in the service.
    • To hold a caseload of individuals who have been referred to the service including carrying out a comprehensive needs and risk assessment.
    • To provide direct support to adults through a blend of interventions including one-to-one, face-to-face, on-line and telephone support, to enhance their mental wellbeing and recovery and build long term resilience.
    • To develop a 1:1 support plan in partnership and agreement with service users ensuring their identified needs are addressed.
    • To provide support in small groups/peer support settings where people share potentially similar goals.
    • To take responsibility for safeguarding issues and concerns identified involving relevant staff and other agencies where appropriate.
    • To work towards increasing community integration and attaining greater independence within the community.
    • To signpost and support service users to access a variety of additional support services, resources and up-to-date information relating to individual presenting needs either at Coventry and Warwickshire Mind and/or other relevant agencies, using technology where appropriate.
    • To develop and maintain positive relationships with relevant professionals to enhance the work delivered to the service user, promote the service and to encourage referrals.

    Essential criteria includes:

    • A minimum of one-years’ experience of providing support interventions to vulnerable adults with varying mental health and wellbeing needs.
    • A minimum of one-years’ experience of working in an organisational setting.
    • Experience of delivering a wide range of practical and emotional support including 1:1 and group-based interventions.
    • An ability to effectively engage with adults with varying mental health and wellbeing needs.
    • Carrying out risk and need’s assessments.
    • Empowering adults to positively engage with support activities.
    • Excellent communication skills, verbal, non-verbal and written.
    • Good time management and organisational skills.
    • Good IT Skills.

    What We Can Offer You

    The following are just some of the benefits that Coventry and Warwickshire Mind offer its employees:  

    • Annual Leave – 25 days plus bank holidays plus an extra day for every 2 completed holiday years’ service, to a maximum of 5 additional days after ten holiday years of service (pro-rata).
    • Wellbeing Day – Every employee receives the benefit of a Wellbeing Day, each year, which can be booked if you feel you need a day to take care of your own mental health and wellbeing.
    • Life Insurance Policy – All employees of Coventry and Warwickshire Mind are covered by a Life Insurance policy.  You will be auto enrolled onto the scheme from day one of service and are covered for the duration of your working life with the organisation or until your 75th birthday, if still employed by CW Mind. The cover is for a payment of 2 x gross salary (tax free), should you die whilst in service with CW Mind.
    • Employee Development – Active encouragement not only to assist performance in the current role but also for the benefit of personal development via various means.
    • Flexible Working – A range of options available for all employee’s, after completing 26 weeks of service, dependent on role and responsibilities. This includes, working patterns, working in CWM venues, and working remotely.
    • Pension – Minimum 5% employee contribution and 3% employer contribution, with an ethical investment policy option.
    • Sick pay – On passing the probationary period, Coventry and Warwickshire Mind employees will be entitled to paid sick leave.

    Closing date: 12 Noon – Tuesday 26th October 2021


    Interview date: 5th November 2021

    For an application form and full job description please use the links below.

    Please see the Job Description for this role.  If you are interested in this post, please read the Guidance Notes before completing the Application Form and Equal Opportunities Form

    Please note: Only successful applicants will be notified.

    We reserve the right to close the application window early and without notice should a suitable number of applications be received.


    Coventry and Warwickshire Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience of mental health issues.

    Coventry and Warwickshire Mind is a leading mental health service provider and an equal opportunities employer.