Performance & Monitoring Lead

Mission Statement

Together with people who have experienced mental health problems we provide quality services and support that reduce stigma and promote positive mental health and wellbeing. 

Job Details
Job Title Performance & Monitoring Lead
Location: Coventry, with travel required across Coventry and Warwickshire
Salary: £17,331 per annum (£28,500 pro rata)
Hours: 22.5 hours per week
Purpose of the job:

Coventry and Warwickshire Mind are looking for a person who has an analytical approach to ensuring that services within the organisation are recording, reporting and achieving agreed outcomes and outputs in relation to existing and future contracts.

Key Responsibilities:

  • To provide leadership and expertise to implement, improve and maintain systems for demonstrating that all CW Mind services are meeting the requirements of their contract, through outcomes and outputs.
  • To develop and manage quality assurance processes which drive performance in CW Mind, to ensure that services meet contractual and regulatory requirements as well as the highest standards of best practice.
  • To provide specialist knowledge to Senior Management, Managers, Leads and staff with clear guidance to ensure that CW Mind meets its objectives in relation to performance and monitoring.

Essential Criteria:

  • Excellent analytical skills.
  • Experience of monitoring, evaluation and reporting in relation to service delivery.
  • Experience of using databases and other tools relating to monitoring.
  • Positive, supportive, proactive and solution focused approach.
  • Strong commitment to empowering service users.
  • Able to travel across Coventry and Warwickshire.


Closing date:   12 noon – Friday 6th July 2018 

For an application form and full job description please use the links below.

Please see the Job Description for this role.  If you are interested in this post, please read the Guidance Notes before completing the Application Form and Equal Opportunities Form

Please note: Only successful applicants will be notified.

Coventry & Warwickshire Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly under-represented groups and people with lived experience and mental distress.

Coventry & Warwickshire Mind is a leading mental health service provider and an equal opportunities employer.