Adult counselling

Coventry and Warwickshire Mind’s counselling service is for adults aged 18+ with varying past or/and present personal difficulties and distressing experiences.  

What is counselling?

Counselling can provide individuals with the time and space to explore, express and talk about their difficulties, thoughts, feelings, and behaviours with a counsellor who is non-judgemental, empathic, and congruent, within a confidential and supportive therapeutic space. The sessions can help an individual gain insight into their difficulties, and develop understanding about themselves and others, and lead towards growth and positive change.

About the sessions and what to expect

Our counselling service provides 12 counselling sessions, which are provided on a weekly basis, each for a duration of 50 minutes.

The sessions are provided online (via webcam, voice only) or by telephone.

Unfortunately, face-to-face appointments are not provided but will be resuming in the near future.

Online or telephone counselling may not be suitable or appropriate for some individuals and their presenting difficulties, which may be decided during the initial assessment or during ongoing counselling sessions. If so, then either face-to-face counselling is offered instead, or/and referral or signpost to other services and helpful resources will be provided.

What information will I need to provide before the sessions start?

Information and details about online, telephone, and face-to-face counselling and data protection regulations will be provided before and during the initial assessment, and service counselling documents discussed, completed, and agreed in the first counselling session.

Coventry and Warwickshire Mind is a registered charity and operates services that are supported by individual donations and fundraising. If participants would like to make a donation towards the adult counselling service they can do so here or by handing over a cheque or cash to their counsellor.

About our counsellors

The counsellors who work within the service are volunteers, and are either fully qualified, or in training and working towards a professional qualification in counselling. The counsellors in training who are on placement within the service have been approved by their training institution as fit to practice in therapeutic counselling work. All our counsellors are bound to comply with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for Good Practice, and BACP’s Online and Phone Therapy (OPT) Competence Framework and adhere to Coventry and Warwickshire Mind’s policies and procedures.


Thank you for supporting the recent re-opening of the adult counselling service. Unfortunately, due to the huge response of referrals received within the first two weeks we temporarily need to close the waiting list and cannot accept any new referrals until further notice.  

We will update this webpage just as soon as we are able to re-open the waiting list and accept new referrals again.