2021 services

Wellbeing services in Coventry

Services at the Coventry Wellbeing Hub (updated October 2021)

We are open every day of the year between 1pm and 5pm. We are open to listen and support you.

The Coventry Wellbeing Hub provides a safe space for you to explore how you are feeling and identify ways forward. We are a light-touch service offering signposting, information, advocacy, and empathic listening to anyone in Coventry aged 18 years and over.  
You do not need to have a diagnosis to access our support, you may be struggling for the first time or have ongoing mental health difficulties.

Coventry Wellbeing Hub groups and Covid considerations

Social gatherings for up to 12 people are currently being provided on a bookable first-come, first-served basis, with social distancing in place. These groups are currently available on Mondays, Tuesdays, and Wednesdays and we plan to extend these sessions to further days soon.

Themed Zoom sessions and telephone/video-link support continue and signposting sessions for new enquirers are offered via telephone or face-to-face at the Hub.

Please revisit this page for further updates as we progress towards a more open format while ensuring that we keep service users, staff, and volunteers as safe and well as we possibly can.

One-to-one support – available either through telephone or email.

We offer one-to-one support for those experiencing a time of emotional distress.  We will help you to explore how you are feeling and your options going forward. Support includes a listening ear, guidance, reassurance, information and signposting. Based on individual need, we are able to offer limited individual pre-booked face to face sessions.

For all Coventry Wellbeing Hub contact, please call on (024) 7622 4417

or email wbhub@cwmind.org.uk

Please note:

We are a very small team and experiencing a high amount of calls. We aim to get back to you within 3-5 days of your contact.

We are a non-emergency service. Please use alternative services if you are in crisis or need to speak to someone urgently https://cwmind.org.uk/get-help/

When one of our team calls you back it will show as no caller id.

Please revisit the website for up-to-date information

Recovery & Wellbeing Academy

The Recovery & Wellbeing Academy provides the opportunity to increase your knowledge and skills to become the expert in managing your own mental health and wellbeing. The academy believes that we are stronger together and works in partnership with experts by experience and experts by education in each subject area.

If you do require a face-to-face service, we can now offer that for you. Staff have worked hard to provide a Covid-safe environment. Unfortunately, this does mean that it will look and feel different to the face-to-face 1-1’s that we offered prior to March 2020.

For information, to see courses that are available, or for more information please call (024) 7622 9988

or email recovery.academy@covwarkpt.nhs.uk

or visit www.recoveryandwellbeing.co.uk

The Academy is delighted to be able to offer you a choice of online Zoom courses and face-to-face courses throughout Warwickshire.

There is a huge range of available courses to choose from. Here is a selection of our online Zoom courses:

  • Anxiety Management and Relaxation
  • Improving motivation
  • Positive thinking
  • Wellbeing for everybody
  • Understanding low mood and anxiety

We are delighted that our face to face, classroom courses started in June 2021. Our current courses include:

starting on Tuesday 6th July
Anxiety Management & Relaxation
at Bulkington Community Centre
6-8 pm for 5 weeks

All dates are live and ready for enrolment via:


Service update

The Pathfinder service provides the opportunity to anyone living in Coventry, over 18 years of age, who is experiencing an emotionally difficult time in their lives to identify the causes and explore ways to make positive changes. You can have up to 8 sessions with a named worker that will support you to build resilience by helping people to recognise their early warning signs, enhance problem solving skills and develop coping strategies.

If you do require a face-to-face service, we can now offer that for you. Staff have worked hard to provide a Covid-safe environment. Unfortunately, this does mean that it will look and feel different to the face-to-face one-to-one’s that we offered prior to March 2020.

To Access Pathfinder, or for more information please call (024) 7622 9988

Email Pathways@cwmind.org.uk

Visit https://cwmind.org.uk/pathfinder/

Since March 2020 we have had to adjust the way we operate to provide the same quality of service, as safely as possible, but we have never stopped offering a one-to-one service to people. Despite all the changes since March, we have worked incredibly hard in developing and maintaining the same standard of service that you would have received prior to the Covid-19 Pandemic.

Pathfinder staff have now become experts in offering support through telephone, digital and email, meaning that you can get the same support from the comfort of your own home.

To enrol and for more information on any of the Academy courses please call (024) 7622 9988

Email Recovery.Academy@covwarkpt.nhs.uk

Visit www.recoveryandwellbeing.co.uk

Wellbeing services in Warwickshire

For those times when you are struggling to cope, getting the help you need starts with a chat… Why not talk to us?

Wellbeing for Warwickshire provides low level/early intervention support services aimed at enhancing the mental health and wellbeing of people including those with on-going mental health issues living in Warwickshire. The service is available for anyone aged 16 years and over.

Wellbeing hub groups – face-to-face (updated October 2021)

As a result of feedback from a questionnaire sent out to service users, and following discussions with commissioners, Public Health and staff, we are delighted (and excited) to announce that from 11 October 2021 our drop-ins will resume for the full 3 hour slot.  Service users will not need to pre-book, and there will be no limitation on the number of drop-ins you can access.*

We will be continuing with the following infection prevention measures to keep service users, volunteers and staff as safe as possible:

  • Asking anyone who feel they have covid symptoms to refrain from accessing the hub
  • Encouraging everyone to do lateral flow tests twice weekly
  • Asking questions around covid symptoms and contacts on arrival
  • Requiring hand sanitising on entry
  • Requesting that masks be worn on entry/departure and while moving around, and whilst seated if felt able (unless exempt)
  • Maximising ventilation and making use of HEPA filters where available whilst groups are running
  • Avoiding going over capacity for each hub, monitoring and managing numbers of attendees as required

The Wellbeing Hub drop-ins across Warwickshire are as follows:

Rugby Wellbeing Hub 28 Cromwell Road, Rugby CV22 5LY

1–4pm Tuesdays

10am–1pm Saturdays

Nuneaton Wellbeing Hub Newtown Chambers, Corporation Street, Nuneaton  CV11 5XR

1–4pm Tuesdays

9am–12noon Fridays

Bedworth Wellbeing Hub 25 Congreve Walk, Bedworth  CV12 8LX

5–8pm Wednesdays

5–8pm Fridays

North Warwickshire Wellbeing Hub Mancetter Memorial Hall, Old Farm Road, Mancetter, Atherstone  CV9 1QN

9am–12noon Mondays

1–4pm Fridays

Stratford upon Avon Wellbeing Hub
Fred Winter Centre, Guild Street, Stratford upon Avon CV37 6QY
Unfortunately, currently no Stratford drop-ins are running as the venue is in the process of moving to the Fred Winter Centre – please check our website for when Stratford drop-ins are back up and running  www.cwmind.org.uk/wbw

11am–2pm  Tuesdays

10am–1pm Wednesdays

Warwick Wellbeing Hub The Old Bank, Coten End, Warwick CV34 4NP

3.30–6.30pm Tuesdays

12noon–3pm Fridays

Leamington Wellbeing Hub The Sydni Centre, Sydenham, Leamington CV31 1PT

3–6pm Wednesdays

12noon–3pm Fridays

*Please note, this may be subject to change depending on the advice of local and central government

Call (024) 7771 2288

or email wbw@cwmind.org.uk

Wellbeing hub group – online session (updated October 2021)

Warwickshire Wellbeing Hubs provide an on-line group-based session which supports resilience, friendship, and learning.  An online Warwickshire-wide group for those individuals who are unable to access a face-to-face group.  

Contact us to find out more about the times and to book your place. Call (024) 7771 2288

or email wbw@cwmind.org.uk 

One-to-one support – face-to-face, telephone, email or video link (updated October 2021)

For anyone in Warwickshire wanting one-to-one support who is experiencing a time of emotional distress.   A wellbeing practitioner will offer up to 6 sessions to help identify and address the causes of the distress.  Support includes, practical problem solving, action planning, self-help strategies and information giving.

Call (024) 7771 2288

or email wbw@cwmind.org.uk to let us know if you require face to face, telephone, or video support.


One off chat – face-to-face, telephone or email (updated October 2021)

For anyone, a confidential one-off chat for up to 20 minutes is available with one of our experienced wellbeing practitioners – support includes reassurance, guidance, information and signposting. 

Call (024) 7771 2288

or email wbw@cwmind.org.uk

Please note: 

  • Voicemails and emails are picked up regularly by staff.
  • When one of our team calls you back it will show as no caller id
  • The above details may be subject to change
A statement from Dr Shade Agboola, Director of Public Health, Warwickshire County Council, following the lifting of legal Covid restrictions across England on Monday 19th July 2021
“We have supported our Wellbeing for Warwickshire Hubs throughout the pandemic to ensure they operate in a Covid-secure manner to protect the health and wellbeing of their staff, volunteers and Warwickshire residents. They have worked tirelessly to continue to offer mental health and wellbeing support to the people of Warwickshire online and in-person. We continue to provide Public Health advice and guidance to enable them to increase the provision of in person support in a safe and cautious way.
We would ask Warwickshire residents to support the Wellbeing for Warwickshire team by continuing to get tested and isolate if they have symptoms or a positive test for Covid-19, getting vaccinated and maintaining infection prevention measures including hand hygiene, wearing face coverings in enclosed settings and respecting personal space. All this will help to reduce risk of infections and reduce anxiety among staff, volunteers and others accessing services.”

Community Autism Support Service – CASS for Adults
Service Offer as of June 2021

CASS provides support for adults (18+ years) with autism (diagnosed, awaiting diagnosis or those that think they may be autistic), living in Coventry and Warwickshire. The service is suitable for individuals not currently accessing or eligible for learning disability support.

Call (024) 7771 4545

Email  caass@cwmind.org.uk

Visit cwmind.org.uk/adult-autism-support/

We are pleased to announce that the Community Autism Support Service (CASS) has been extended for another year, to the 31st of March 2022!

Although we had to close the doors to group activities across Coventry and Warwickshire and on 20th March 2020, we have been busy delivering support throughout the lockdown and restriction periods, including:

  • Responding to any enquiries/requests for information and support via telephone and/or email
  • Delivering regular welfare check calls to those who needed them
  • Providing online education courses and peer support groups
  • Planning for a return to offering face to face support in covid secure environments

We are pleased to tell you of the following activities that we currently have available:

Peer Support Groups

Our small peer support groups provide people with autism the opportunity to meet others across Coventry and Warwickshire. We are now offering our groups on a fortnightly basis, with face-to-face and online options.

Stratford Mondays 2pm from Monday 28th June
Nuneaton Thursdays 3.15pm from Thursday 17th June
Thursday Online Thursdays 2pm from Thursday 17th June
Rugby Fridays 1pm from Friday 18th June
Coventry Saturdays 10am from Saturday 5th June
Saturday Online Saturdays 12.30pm-1.30pm from Saturday 12th June

In order to keep the groups a manageable size, we ask that you choose from a face-to-face or online group and booking is essential.

Please contact us for more information and to book a place. Call (024) 7771 4545 

or email  caass@cwmind.org.uk

Autism Education Course

This programme looks at how adults are affected by autism; what challenges it brings (along with the positives); and where to seek support, with room for discussion and learning from each other.

For more information on the courses we currently have available, and to book your place on a course please visit

We will be adding more dates and locations, please contact us if you are interested in attending a course that is not listed on Eventbrite.
Call (024) 7771 4545  or email  caass@cwmind.org.uk

One-off support

One-off support and information, by appointment only, by telephone or email.
Confidential chat for up to 20 minutes with one of our support workers.
Call (024) 7771 4545 

or email caass@cwmind.org.uk

Partner/Family/Informal Carer Support

The recent online sessions have finished at this time and we hope to have information regarding further support opportunities for partners/family members/carers of adults with autism soon.

Please contact us if you are interested in attending a workshop. Call (024) 7771 4545  or email  caass@cwmind.org.uk

Please note:

  • We aim to reply to voicemails and emails within 5 working days
  • When one of our team calls you back it will show as no caller id